Managed services

See what your network is doing — and do something about it

Network monitoring powered by Domotz, run by our team. One place to see everything, outages and drift caught earlier, and a hand for your team within the plan and hours you’ve agreed.

Get in touch Request an audit

Monitoring

One view of every device and every link

The scope is the devices you choose to manage and the services we set up: inventory, topology, alerts and history, all in one shared view.

Network

Firewalls, routers, switches and Wi-Fi access points.

Systems

Servers, storage appliances, printers and IP devices.

Measurements

Interfaces, Internet links and compatible sensors.

Who does what

The platform watches. We decide what to do about it.

The platform watches

Discovery and inventory of equipment
Status, performance and history
Alerts based on the rules agreed
Continuous automated monitoring

We take it from there

Setting up the rules and the thresholds
Triaging alerts, according to your plan
Diagnosis, and the actions you’ve authorised
Config backups, reporting and recommendations

The plans

3 levels, depending on how much you hand over

From basic network visibility through to a bespoke NOC + SOC setup.

Essential

Visibility and alerts

€9.90 excl. VAT

For an initial 12-month commitment, per managed device, per month.

Setup fee: €750 excl. VAT

Automated monitoring, inventory and alerts
Dashboard and standard monthly report
Periodic review of alerts
Diagnosis and maintenance billed separately

Get a quote

Response and triage commitments

Monday to Friday, 8:30 am to 6 pm, excluding contractual non-working days. Target: 95% of eligible tickets handled within the agreed times over the quarter.

Priority	Situation	Response	Triage and update
P1 · Critical	Essential site or service unavailable, widespread impact	1 business hour	2 business hours
P2 · Major	Significant degradation, service partly usable	4 business hours	1 business day
P3 · Minor	Limited incident, nothing seriously blocked	1 business day	2 business days
Request	Change, analysis or scheduled assistance	2 business days	As scheduled

95%

Target for eligible tickets handled on time

Measured over the quarter
2 h

Remote assistance included per month (Comfort)

Counted in 15-minute blocks
12 months

Initial commitment

Then monthly renewal, 30 days’ notice

Follow-up

Numbers you can actually use

History, reports and recommendations help you decide what to tackle first, depending on the plan you’re on. A monthly cybersecurity newsletter rounds it off.