Support & Maintenance

Need a hand? We work on your network, on site or remotely, whenever you need us

The real danger isn’t what you can see — it’s what nobody remembers to check. Our support and maintenance services put an expert pair of eyes on it, one-off or on a schedule, on site or over a secure remote connection.

What we deliver

Network support and preventive maintenance

On site or over a secure remote connection, our engineers check what’s running, fix what isn’t, and write it all down.
Engineer analysing the state of a network from a desk Diagnosis and report

Network support

Help with your switches, Wi-Fi and links: diagnosis, fixes, configuration changes and straight advice.

Firewall support

Rules, VPN, updates, log analysis and hardening of your firewalls (Fortinet, Palo Alto Networks, OPNsense and others).

Preventive maintenance

A full health check of your network equipment, on a schedule, with a report and recommendations.

A maintenance visit

What a visit covers

A maintenance visit clears the blind spots, keeps you at a baseline level of compliance, and gives you an outside opinion — with no long-term commitment.
  • Network health check: connectivity, saturation, errors
  • Physical and software inspection of equipment
  • Security review: firmware, firewall rules, known vulnerabilities
  • Log analysis: what already went wrong, and what’s about to
  • A check that your configuration backups actually exist
  • Critical patches and updates applied
  • A written report: findings, severity, recommendations

Better uptime

Fewer interruptions, because problems get caught before they bite.

Stronger security

Patches and updates applied against known vulnerabilities.

Better performance

Recommendations that make your network work harder for you.

Peace of mind

You get to concentrate on what your business actually does.

Want it watched continuously rather than now and then? See Network Operations Center.

Schedule a maintenance visit

A full health check of your network, a report and recommendations. By the half-day, the day or as a package.

Or call us: 0596 09 09 38